Resolve Network Folder Scanning Issues

Resolve Network Folder Scanning Issues

by

Purpose of scan to network folder

Scan-to-network-folder refers to the process of immediately scanning a document from the MFP to a specified folder on a PC, Mac, or Server. The destination folder must be configured to accept the user authentication and user permissions, much like when a user saves files to a network share.

Resolve Network Folder Scanning Issues: Step by step

Please follow the folling steps to resolve the network scanning issue

Step 1: Go to “Windows Features” and look for SMB

To open Windows features on or off, follow these steps:

  • Click the Start button
  • Open the Control Panel
  • Click on Programs and features
  • Click Turn Windows features on or off.
  • If you’re prompted for an administrator password or confirmation, type the password or provide confirmation.
  • To turn a Windows feature on, select the check box next to the feature. To turn a Windows feature off, clear the check box. Click OK.
  • Check the SMB 1.0/CIFS File Sharing Support and subfolders too.
  • Some Windows features are organized into folders, and some folders include subfolders with extra features. A check box that is only half checked or that is dimmed indicates that some of the things in the folder are on and some are off. Double-click a folder to see what’s within.

Step 2: Go to Register Editor

  • There are two ways to open Registry Editor in Windows 10:
    • In the search box on the taskbar, type regedit, then select Registry Editor (Desktop app) from the results.
      • Click on run as administrator
    • Right-click Start, then select Run. Type regedit in the Open: box, and then select OK.
  • Navigate to this path:HKLM\SYSTEM\CurrentControlSet\Services\NetBT\Parameters
  • Add the following registry key to the machine affected
  • Value Name: AllowNBToInternet
  • Set Value: 1

Step 3: Reboot the PC

  • Check now on printer if the folder is visible or not.

Solve scan to network folder problems

Benefits

  • Quickly identify and resolve common network folder scanning issues.
  • Ensure scanners can reliably access shared network folders.
  • Reduce scan failures and interruptions.
  • Improve document scanning efficiency and reliability.
  • Minimize downtime caused by connectivity or permission issues.
  • Provide a consistent troubleshooting process for IT support teams.

Read for the configure scan to email please clink on the below link

Configure Scan to Email on a Network Printer

 

 

Leave a Reply